Privacy Policy

1. Introduction

KwezaCrowdFund ("the Platform"), operated by Kweza Digital Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our crowdfunding platform in Malawi.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and password when you create an account
• Payment information: Mobile money numbers (Airtel Money, TNM Mpamba) or bank account details for fund withdrawals
• Campaign data: Stories, images, and descriptions you upload when creating a campaign
• Usage data: Pages visited, actions taken, and device/browser information
• Communication: Messages sent through the Platform or to our support team

3. How We Use Your Information

We use your information to:

• Operate and maintain the Platform
• Process donations and withdrawals
• Verify your identity and prevent fraud
• Send campaign updates and notifications you've opted into
• Improve the Platform and user experience
• Comply with legal obligations in Malawi

4. Information Sharing

We do not sell your personal information. We may share your data with:

• PayChangu: To process donations and withdrawals
• Service providers: Hosting, analytics, and communication tools that help us operate the Platform
• Law enforcement: When required by law or to protect the rights and safety of users

Campaign organizers' names and campaign details are publicly visible to donors and visitors.

5. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of non-essential communications

8. Children's Privacy

KwezaCrowdFund is not intended for children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes indicates acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Kweza Digital Solutions

Email: support@kwezacrowdfund.com

Location: Mangochi, Malawi